Splendido Bay Luxury Spa Resort Desenzano del Garda

You have offered us a Junior Suite Park View. The room we were assigned by the hotel was a motel room, no window in the room area, 1 small window in the shower!!!! The entrance door was the window!!! No trace of junior suite and 5*. From the edge of the bed to the door about 1.5m space, a small sofa and no fresh air that was it. We were then offered a room in the main house which was bigger and better, but for which we had to pay an extra 50€ per night. We had no choice but to take this room. The quality of the interior and the sound insulation were never worth 5*. Everything else like location, breakfast buffet, service and friendliness of the staff were excellent.